FAQs • Victoria, TX • CivicEngage

Should I mail a copy of my resume and/or cover letter if I have already submitted it via the website?: No. Submit all documentation via the online application system and we will ensure that it gets to the Hiring Manager(s).

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Human Resources

1. How can I stay updated on what job openings are being posted?: In order to receive email notifications for job openings that interest you, sign up for notifications, enter your contact information and check in the box next to each department you are interested in. The Human Resources Department will then send you email notifications for job openings that interest you. We also post new job openings on our Facebook page.

2. How do I check the status of my application?: Select the Check your Application Status . A form will appear asking for your contact information and the position or department you applied for. Enter the information in the blanks and the Human Resources Department will notify you by phone or email on where you stand in the application process.

3. How do I complete the Personal Information and History Packet for a Police application?: Selected applicants will be requested to successfully complete additional documents such as the Personal Information and History Packet. You will find a link to the Personal Information and History Packet in the job posting through the City of Victoria website. Once the link has been opened a blank fillable PDF version of the form will appear. We recommend you saving this blank document to your desktop and then re-opening it from your desktop. Enter your information into the document and save frequently to be sure no information is lost.

4. What happens to my application after I submit it?: You will immediately receive a confirmation number upon successfully submitting your application. You will also receive an email confirmation that your application was received. Your application will be reviewed by Human Resources and released to the Hiring Manager(s) depending on qualifications.

5. Should I mail a copy of my resume and/or cover letter if I have already submitted it via the website?: No. Submit all documentation via the online application system and we will ensure that it gets to the Hiring Manager(s).

6. What if I don't finish completing my application?: If you are unable to complete an application at any given time, you may save it and resume your session at a later time or date. Please note that you will not be considered for a position if your application is in a draft mode.

7. How often are new job openings posted?: New job openings are updated through the Human Resources office daily.

8. How long does it take to complete the online application/account?: The time that it takes to complete an online application depends on several factors, including the amount of work experience and education you have to enter, how fast you type, etc. You should allow 30 to 50 minutes for the total process. You can expedite the process by collecting important information (i.e. educational information and dates, work experience and dates, certifications, etc.) in advance before you start creating your application.

9. What if I don't have an email address to make an account that allows me to apply for a job?: Email addresses are a required component of the online application system. If you do not have an email address, you may create one through one of the many free email providers

10. Once I complete an application online and upload a resume, can I use these to apply for other positions?: Yes. You may use these same documents to apply for other positions by clicking on the job posting that you want to apply for and logging into your account. Your past application will automatically populate. If you wish, you may also customize your application or resume at this time.

11. Can I get help with completing the online application?: The Human Resources Department is committed to making the application process as quick and user friendly as possible. We have two computers in our office that are available for you to utilize in order to get your application submitted. Our friendly staff will assist you in getting your application started and will answer any questions you may have. If you forgot your password to your account, give us a call at 361-485-3500 and we will be happy to reset it for you.